Friday, 13 July 2007
Australia’s competition regulator, the ACCC, is taking Google to court, alleging that the search engine company has engaged in “misleading and deceptive conduct in relation to sponsored links that appeared on the Google website”, in contravention of section 52 of the Trade Practices Act 1974 (Cth).
Section 52(1) provides that a “corporation shall not, in trade or commerce, engage in conduct that is misleading or deceptive or is likely to mislead or deceive.”
The ACCC has alleged that Google has engaged in misleading and deceptive conduct in breach of section 52 by:
–in 2005, providing sponsored links to online classified advertisement provider Trading Post‘s website, in the guise of hypertext links to two of Trading Post’s competitors (but associating the text with the Trading Post’s URL); and
–on a continuing basis, “failing to adequately distinguish sponsored links from “organic” search results”.
The ACCC has also alleged that Trading Post contravened sections 52 and 53(d) of the Act in 2005 when the names of their business competitors (car dealerships) appeared in the title of Google sponsored links to Trading Post’s website. (Section 53(d) prohibits a corporation from representing that it “has a sponsorship, approval or affiliation it does not have”.)
As noted by the ACCC in its media release, this action appears to be the first of its kind in the world:
This is the first action of its type globally. Whilst Google has faced court action overseas, particularly in the United States, France and Belgium, this generally has been in relation to trademark use. Although the US anti-trust authority the Federal Trade Commission has examined similar issues, the ACCC understands that it is the first regulatory body to seek legal clarification of Google’s conduct from a trade practices perspective.
in 2001-02, the FTC investigated whether popular search engines, including Alta Vista, Looksmart, Lycos, and AOL, violated section 5 of the Federal Trade Commission Act (15 U.S.C. s 45(a)(1)) by not disclosing that advertisements are included in search engine results. This statute provides that “Unfair methods of competition in or affecting commerce, and unfair or deceptive acts or practices in or affecting commerce, are hereby declared unlawful”. I will not attempt to go into the case law interpreting this provision here.
As reflected in their 27 June 2002 letter to the complainant, the FTC concluded that search engine companies should ensure that search results should clearly distinguish between results that are the paid advertisements and those that are not, and that “no affirmative statement is made that might mislead consumers as to the basis on which a search result is generated.” The search engine companies received a letter from the FTC to this effect.
According to their media release, the ACCC is seeking:
–declarations that Google contravened section 52;
–declarations that Trading Post contravened sections 52 and 53(d);
–injunctions restraining Trading Post from representing through sponsored links an “association, sponsorship or affiliation with another business where one does not exist”;
–injunctions restraining Google from publishing such sponsored links;
–injunctions restraining Google from publishing search results that do not expressly distinguish advertisements from organic search results;
–orders that Trading Post and Google implement trade practices compliance programs;
–an order that Google publish a notice on its website outlining the above declarations, injunctions, and orders; and
–costs.
A number of questions are raised by the ACCC’s action. As Joshua Gans has noted, is the ACCC arguing that publishing an advertisement means that you agree with its content?
Also, as a factual matter, the current distinction drawn by Google between “sponsored links” from general search results is already pretty clear. It will be interesting to learn how the ACCC believes Google could have clarified this distinction. Labelling advertisements as “sponsored links” is certainly more straightforward than calling them something like “featured sites” (as had some of the companies targeted by the FTC).
The first hearing will be before Justice Allsop on 21 August 2007 in the Federal Court in Sydney.
5 Responses to “ACCC sues Google over sponsored links”
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July 16th, 2007 at 1:56 am
Isn’t this just yet another example of how Google has attempted to capitalize on its power as the webs leading search engine. As another example, one which landed the search giant in court, I find it very interesting that Google allows Ad word client’s to purchase the trademarked terms of its competitors, and only enforces a ban of said terms if the competitor complains.
July 17th, 2007 at 5:46 pm
I think it’s probably more complicated than that. Also, there are two separate issues to consider. One is whether identifying links as “sponsored” is sufficient for the majority of users to realise that they are in fact advertisements. The more difficult problem is posed by the links to Trading Post masquerading as links to other car sales websites, and in particular the question of which entity is responsible for preventing such practices.
July 18th, 2007 at 6:54 pm
For what it’s worth, when it comes to the ‘sponsored links’ that are simply tagged as such, I agree with Rothnie and Gans – if the ACCC is trying to suggest that ordinary Internet users can’t work out that ‘sponsored links’ are basically ads, then they’ve apparently decided we are all idiots. Paternalism run riot, according to the usual Australian approach: ‘if it moves regulate it; if it’s on the internet, then everyone needs protection from it’.
There’s also the additional point – what person in the ACCC sat down and thought – yes, the case about the Newcastle Car Dealers, THAT’s the winner case, right?
As for the case of the ads which mislead by using the trade name in a link that actually goes somewhere else – go after the advertisers. Don’t try to turn Google into a surrogate policeman.
July 23rd, 2007 at 11:57 am
For those interested, there’s an interesting article on the action (originally published in the Australian Financial Review on 17 July): http://www.onlineopinion.com.au/view.asp?article=6126. The author makes the following comment:
“The biggest challenge modern software companies have is developing business models that can actually turn a profit. Reckless regulatory intervention will limit the ability for firms to experiment with ad-based revenue models.
The action against Google is a symptom of a deeper struggle that government and regulators are having with the implications of digital technology and the Internet. Rather than seeing the paradigm shifting opportunities of online services, they are merely being seen as a further opportunity to expand the turf of the regulator.”
August 20th, 2007 at 12:49 pm
sarah, you have to love some of the doublespeak and deception in the comments to the article.
Nick Ferret says:
..and later..
Mr Ferret seems to suffer from the illness he seeks to cure. First, he puts up a straw man (Does anyone really buy the argument that Google should be exempted because its richer than the person who places the ad?); then he proceeds to attempt to accuse the author of Mr Mr Ferret’s own conclusions: “That is the logical conclusion of the argument in this article.”
Nick Ferret would make a marvelous Luddhist and lawyer; or even politician.
My conclusion from the article is that the Australian government is going after the deep pockets involved instead of enforcing the concept of responsible business practices by Trading Post – in order to expand its regulatory authority.
(I suppose the Trading Post as part of a major Australian media group isn’t large enough…)
Further, I would say that the ACCC is trying to establish authority beyond its jurisdiction.
And I could be nasty and label these actions as neo-isolationist, plain ignorant, and maybe a reflection of the anti-American sentiment that is seeking a crescendo across the world. But that would be cynical and nasty, wouldn’t it?
The fact is that Google has responded positively to many such complaints in recent months, and done the right thing.
The ACCC is just looking for a cheap win in a colonial court for publicity and political goals. Again protecting the Australian public from a straw man built up to be a monster under the bed…
As kim has said so concisely:
Paul
PS Please watch for typos. My hands are a little large for this verdamter laptop.